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Use the Device Switch app to switch from one BlackBerry 10 device to another. Learn what you can transfer using the Device Switch app, how to use the app, and what you should do after the app transfers your data.The Device Switch app is supported by Media Mushroom.
For questions or more info, visit or contact Media Mushroom at.Another way to switch devices is to use BlackBerry Link and a computer. For more information about using BlackBerry Link, click the BlackBerry Link tab at the top of the screen. Data that is saved locally on your BlackBerry 10 device can be transferred. Data that is synced with a web-based account isn't transferred.
The following types of data can be transferred when you use the Device Switch app:. Contacts info. Calendar info. Text messages (SMS). Documents. Pictures.
Due to the nature of the business I work for installing Link is not appropriate, however, there are times where the local storage (not the micro SD card) of the BB 10 device needs to be accessed. Unfortunately this is not possible as no device drivers has been installed as we have not installed Link. Is it possible to obtain just the device drivers on their own for BB 10 devices so these can.
Videos (non-DRM). Music (non-DRM). Notes and Tasks from BlackBerry Remember (transferred tasks and notes appear in the Unfiled folder in the Remember app on your new device)If you switch your media card to your new device, you can transfer the data that is saved on the media card. Before you use the Device Switch app, do the following:. Turn on your new BlackBerry device and complete the initial setup. Connect both devices to the same Wi-Fi network.
The network should be a personal network or a network that supports multicast for device discovery. Make sure both of your BlackBerry 10 devices are running BlackBerry 10 OS version 10.2.1 or higher. To update your device software, tap Settings Software Updates Check for Updates. Download and install the Device Switch app on your previous device and on your new device. To find the Device Switch app, on your device, visit the BlackBerry World storefront or. Turn off Data Encryption on your previous device:1.
On the home screen of your previous device, swipe down from the top of the screen.2. Tap Settings Security and Privacy.3. Tap Encryption.
You can use the Device Switch app to transfer data from a BlackBerry 10 device to your new BlackBerry 10 device.Before you begin, complete the tasks in Before you use the Device Switch app. On your previous device and on your new device, open the Device Switch app. Complete the instructions on the screen.If you transfer a large amount of data, it might take some time to finish transferring the data to your new device.
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Only data saved in your device storage space is transferred. Data that is saved on your media card or wirelessly backed up or synced with a web-based account isn't transferred to your new device. To transfer data associated with a web-based account, add the account to your new device.If you experience problems transferring your data, contact. If your organization uses BES10 or BES12, you can add your work account to your device and take advantage of features such as BlackBerry Balance. If your organization uses BES5 or earlier, you can still add your work account and have it use Microsoft Exchange ActiveSync. For more information, contact your administrator.Make sure you know the following from your administrator:. Your username.
Your enterprise activation password. Server name. On the Add Account screen, tap Advanced Work Account. Enter the username, activation password, and server address for your account. Tap Done. After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your previous BlackBerry 10 device. A security wipe is designed to permanently delete the data on your device so that the data can't be recovered.
This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings.If you have turned on data encryption, the process for deleting your device data can take up to an hour to complete. You can’t stop the process after you start it. If you reset your device, the process restarts after the device restarts. On your previous device, swipe down from the top of the screen.
Tap Settings. Tap Security and Privacy Security Wipe. Type blackberry. Tap Delete Data.When the security wipe is completed, your device turns off automatically. To turn on your device, press the Power/Lock key.If you're planning to give away or recycle your device, remember to also remove your SIM card and media card. You can download and buy apps using the BlackBerry World storefront app or the Amazon Appstore app. Both apps are included on your BlackBerry 10 device.
For more information about BlackBerry World and Amazon Appstore, search the Help app on your device.Apps that you downloaded from BlackBerry World on your previous BlackBerry 10 device are available on your new device when you're signed in with your BlackBerry ID. To find the apps that you previously downloaded from BlackBerry World, in BlackBerry World, tap Menu My World My Apps; Games. Tap the Available tab. Beside the apps that you want to download, tap Download.End of AccordionFootnotes Style.
Blackberry 8520 can connect to your computer via bluetooth but when you actually connect it shows 2 driver missing in Windows 7. Due to this driver issue I wasnt able to connect my Blackberry Mobile to BlackBerry Desktop manager installed in my computer. Though it’s not much of issue but if you would like to do your synchronization via Bluetooth you will need these 2 drivers to be working.These 2 missing drivers are actually for ports and I was lucky to find it in just 4 hours ( grrrrr ) when I tried looking for each and every menu and the problem was simple. Just follow the steps:. Open Device Manager or If your phone is connected via USB just select properties of that phone. Under the Hardware you would see 2 of them marked not working properly.
Select one of them and choose to update the drivers. Next you need to select to update driver from your computer. Next select drives already available in your computer. Select Hardware: PORTS.
This allowed my 9700 to connect to the Desktop software but now it is just hanging there. The icon on the Win 7 taskbar shows it working, but it’s not showing data transfer on my phone. The desktop icon and the BB icon are on the phone screen but no back and forth arrows like I’d normally see.Also, it seems that I need to do what you explained above.every. time I pair my phone to my laptopis this normal?A week or two ago I was able to get a flawless Bluetooth sync ONCE between Desktop Manager and my 9700.
Then I did a Win 7 update and that was the end of that.This is very very frustrating to have to deal with. Thank you for posting this, at least it gives me some insight to the issues. The instructions were very helpful and seemed to be going great, but once each of the drivers confirmed that they were working I still could not connect to desktop manager. One of the last instructions reads: “Now if you had done paring before delete it form your Mobile along and then do it again.” and I am a bit confused what this means. Do I remove my PC from the list of bluetooth devices on my phone, then try and sync back to the PC?
I attempted this to no avail, as well as the reverse (which led to nothing more than having to follow these steps again.)Also, I am operating on a Lenovo ThinkPad R61 with built-in bluetooth and a BB Curve 8330. Does it matter that I am not running the most current software on the BB itself? I know that my computer bluetooth works as I have a mouse working properly and the devices show up on both the BB and PC.Any help you can provide with this issue is GREATLY appreciated!! I really appreciate the solution to get rid of the yellow triangled exclamation points. It worked like a charm, which is more than I can say for the connection to Desktop Manager.
I still can’t connect my 8330 Curve via Bluetooth, even though now the system says everything is working perfectly.My phone has connected to everything else Bluetooth, including my TomTom GPS device without any problems. I am using a brand new Acer 6745 with a D-Link DBT-122 Bluetooth dongle which is about 2 years old.Could the dongle be the problem? I, too, have to reset the driver per your instructions every time I pair up.Gary. Brandon said:“The fix is the same for Vista. I figured I would give it a shot and it worked.
Thanks for the help!”I just want to concur that this is a good for Vista. I have the Vista Ultimate Edition. This excellent post should also be on the Microsoft forums if it is not already. I have found other postings for people with this same issue.
The terrible thing is that the missing on the surface is that the computer tells the lay person that drivers are missings for two devices, but you do not know what device(s) are missing the drivers. I search the web on the hardware ids of the devices to find your answer. Good show I say anyway. I have help others as you have in posting a “how-to” or a “break-fix”, so I aware of precious time you put in. Know that you have my many thanks!!! I did all as stated to do above.
Deleted device from computer and deleted the computer from device. Re-paired the two and nothing! It is still not connecting.
When i try to connect to the internet via bluetooth it dials, verifies my username and password, and says its registering my computer. Then i get this- error 678: the remote computer did not respond. To make sure that the server can be reached, ping the remote computer. When i first set up the bluetooth when we got the dell laptop everything worked great! Then after 2 days this has been happening. I finally noticed the 2 drivers that weren’t installed and found you. But it is not fixing our problem.
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Any advice on the error message? Thanks for all of the info!